Live Chat – Sales & Billing Support

Sales and Billing Chat Support

Live chat support is only provided for sales and billing inquiries. If you have a technical support request, please visit our contact us page to look for available support methods.

FAQ

Your domain name is your online web identity. Therefore, your domain name should reflect what your business or the site is as far as possible.

If you place your order and settle the payment within our business hours, the domain name will also be activated within the same business day. If you settle your payment after our business hours or during the weekend, the domain name will be activated within the next business day.

Yes, you can submit nameserver changes from your client area account and it will be applied automatically.

It’s a service that allows you to hide your personal information from public WHOIS records and reduce the amount of spam to your inbox. It costs you Rs.400/additionally per year for a supported domain extension. you can add ID protection add-on when you place your order.

If you would like to use a third party service like Weebly, Blogger, etc., you may need to add A records and CNAME records. In order to manage the records other than nameservers, you will have to purchase DNS management add-on when you register your domain name. It costs you Rs.100/additionally per year for a supported domain extension.

Of course! Your domain name will be registered under your name and your email address. Your details will be shown under registrant, admin, billing and technical contacts. If you wish to transfer out the domain name, you can do it as long as the domain name is active.

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