Welcome to LKWebHosting (A fully owned subsidiary of WebbyCity Network). LKWebHosting and its affiliates provide products and services to clients all around the world, and we have the responsibility to protect each client and to provide the best services available. Please read them carefully. In addition, when you use any current or future LKWebHosting products and services or visit or purchase from any business affiliated with LKWebHosting, whether or not included in the LKWebHosting Web site, you also will be subject to the guidelines and conditions applicable to such service or business.
“LKWebHosting”, “WebbyCity Network”, “WebbyCity (Pvt) Ltd” and “We” are defined as the LKWebHosting Service; A web hosting division of WebbyCity (Pvt) Ltd . “The customer”, “LKWebHosting’s customers,” and “You” are defined as patrons of LKWebHosting. “This site” is defined as any website that is owned, operated or otherwise directly or indirectly maintained by LKWebHosting. “Service” and “Product” are interchangeable, and defined as any merchandise or commercial offering of LKWebHosting. The term “spam” is used as it is currently defined by the Federal Trade Commission.
When you visit LKWebHosting or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
AFFILIATES AND RESELLERS
Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the client area.
You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.
LKWebHosting reserves the right to add, delete or modify any provision of this policy at any time without notice. You agree to be bound by any changed LKWebHosting may reasonably make to this agreement when such changes are made. If you have purchased services or software from LKWebHosting, the term of this agreement shall continue in full force and effect as long as you take advantage of and use the software or services that we provide.
INTERACTION WITH CUSTOMER SERVICE
You may not threaten, abuse, shout at, swear at, insult, challenge, or otherwise disrespect our staff during any form of business communication including, but not limited to in person, telephone, live chat, fax, postal mail, Email, forum post, blog post, instant messenger, or ticket response. Violations of this aspect of the Terms of Service is subject to account suspension or termination without warning. If such a suspension or termination takes place no refund will be given.
BULK EMAIL AND COMMERCIAL ADVERTISING
LKWebHosting servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. SPAM /illegal content advertising sites on other servers which in turn contain links to a domain on our servers is prohibited. We consider spam any mass unsolicited message in the mediums of Newsgroups and Email. If you are found to have spammed, then we will immediately, without warning, disable your domain. In addition, we will impose a fee of ONE THOUSAND RUPEES (Rs.1000) for each spam policy violation. We reserve the right to refuse or cancel service to known spammers. Lastly, we reserve the right to determine what violates this policy. As such, any violation will result in immediate deactivation of services without refund. Server Abuse: Any attempts to undermine or cause harm to a server is strictly prohibited.
Resources usage policy applies to any shared hosting and reseller hosting customer. User may not:
– Use 10% or more of system resources for longer then 60 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
– Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.
– Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
– Run any software that interfaces with an IRC (Internet Relay Chat) network.
– Run any bit torrent application, tracker, or client.
– Participate in any file-sharing/peer-to-peer activities.
– Run any gaming servers such as counter-strike, half-life, battlefield1492, etc.
– Run cron entries with intervals of less than 15 minutes.
– Send more than 100 emails per hour per package.
You may create your own backup of your account from your control panel however these may only be stored for up to 4 days. Please download archives to a local source and remove them from your account.
You agree to supply appropriate payment for the services received from LKWebHosting, in advance of the time period during which such services are provided and you agree to pay LKWebHosting for products and services without deduction, or delay for any reason. You agree that until and unless you notify LKWebHosting of your desire to cancel any or all services received, those services will be billed on a recurring basis.
Failure to pay any invoice may place the account into default, and could lead to suspension of all services until the account is paid and current. You will be responsible for reimbursing LKWebHosting for all costs (including reasonable attorney fees) associated with collecting delinquent or dishonored payments. Accounts not paid in full within three (3) days of the invoice due date may be overdue and a late fee of TWO HUNDRED RUPEES (Rs.200) may be applied for each service in the overdue invoice. Accounts not paid in full within three (3) days of the invoice due date may be suspended. Accounts not paid in full within seven (7) days of the invoice due date may be terminated and any past due invoices turned over to our collections service with an additional collections fee of ONE THOUSAND FIVE HUNDRED RUPEES (Rs.1500) will be applied in addition to any past due balance and/or late fees.
Cancellation requests must be submitted through the client area prior to the due date. To do this, click the icon next to the package you wish to cancel then press ‘Request Cancellation’. You must then complete and submit the form.
Choosing an immediate cancellation means your service will be terminated with 24 hours of submitting the form.
It is your responsibility to ensure any paypal subscriptions you have setup are cancelled.
No other forms of cancellation are accepted.
If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service, you are entitled to a refund within 15 days. There are no refunds past the 15 day period.
– Refunds are not available for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, customized services/orders or any other products or services provided by LKWebHosting through other companies/upstream providers.
– No refunds are provided for VPS or Dedicated servers under any circumstances.
– No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.
– Credit on your account cannot be refunded and must be used for purchases and renewals.
– Accounts purchased under a promotion, with or without a promo code, are excluded from the 15 day money back guarantee.
– Any funds sent to LKWebHosting which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.
– Refunds will only be issued for your first order with us and you will not be eligible for any refund if you places more than one order with us.
You agree to indemnify and keep indemnified LKWebHosting (and its parent, subsidiaries, affiliates, officers and employees) from and against any costs, damages, liabilities and losses (including legal fees) suffered or incurred by LKWebHosting as a result of any claim made by any third party due to or arising out of your use of the Service, your connection to the service or any breach by you of any of your obligations under these Terms and Conditions.
LIMITATION OF LIABILITY
LKWebHosting.com shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from LKWebHosting servers going off-line or being unavailable for any reason whatsoever. Furthermore, LKWebHosting shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of LKWebHosting servers. All damages shall be limited to the immediate termination of service. Violations of these Acceptable Uses Policies should be referred to firstname.lastname@example.org. All complaints will be investigated promptly.
Customer hereby grants to LKWebHosting a non-exclusive, royalty-free, worldwide right and license during the Term to do the following to the extent necessary in the performance of Services under the Order : (a) digitize, convert, install, upload, select, order, arrange, compile, combine, synchronize, use, reproduce, store, process, retrieve, transmit, distribute, publish, publicly display, publicly perform and hyperlink the Customer Content; and (b) make archival or back-up copies of the Customer Content and the Customer Web site. Except for the rights expressly granted above, LKWebHosting is not acquiring any right, title or interest in or to the Customer Content, all of which shall remain solely with Customer.